Privacy Policy

Last updated: June 18, 2026

Hail Repair Pro Midland (“we,” “us,” or “our”) operates freehailrepairmidland.com and provides auto hail, paintless dent, collision, and paint & body repair in Midland, Texas. We respect your privacy. This policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have, including under Texas law.

Information we collect

• Information you provide. When you submit a form, call, text, or email us, we collect your name, phone number, email address, vehicle details (year, make, model, and VIN), insurance and claim information, any photos you send, and the contents of your message.
• Information collected automatically. When you visit our website, we and our providers automatically collect device and usage data such as your IP address, browser type, pages viewed, the page that referred you, and the date and time of your visit, using cookies and similar technologies.
• Advertising & analytics technologies. We use the Meta (Facebook) Pixel and similar analytics and advertising tools to understand how visitors use our site, to measure the performance of our advertising, and to show relevant ads on platforms such as Facebook and Instagram. These tools may set cookies and share certain activity (for example, pages viewed or whether you requested a quote) with the providers.

How we use your information

• Respond to your inquiries and provide free quotes and inspections;
• Schedule services and communicate with you about your repair;
• File and manage insurance claims on your behalf;
• Operate, maintain, and improve our website and services;
• Measure and improve our marketing and advertising; and
• Comply with our legal obligations and protect our rights.

We do not sell your personal information.

Who we share it with

We share information only as needed to run our business: with insurance carriers and adjusters to process your claim; with service providers who host our website and forms or provide analytics and advertising measurement (such as our website platform, our email provider, Google, and Meta); and with law enforcement or others when required by law. We require our service providers to protect your information and use it only for the services they provide to us.

Text messaging (SMS)

If you opt in to text messages, we send appointment, quote, and repair-status messages. Message frequency varies, and standard message and data rates may apply. Reply STOP at any time to opt out or HELP for help. Mobile opt-in information is never shared with third parties for their own marketing. See our SMS Terms & Conditions.

Cookies & your choices

You can set your browser to refuse cookies or to alert you when cookies are being sent. You can opt out of interest-based advertising through your Facebook ad preferences and through industry tools such as the Digital Advertising Alliance at optout.aboutads.info. For more detail on the cookies we use, see our Cookie Policy.

How we protect your information

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data retention

We keep your information only as long as needed for the purposes described above, to meet legal and insurance requirements, and to resolve disputes, after which we delete or de-identify it.

Your privacy rights (Texas residents)

Under the Texas Data Privacy and Security Act, Texas residents may request to access, correct, or delete the personal data we hold about them, obtain a portable copy of it, and opt out of targeted advertising or the sale of personal data. We do not sell personal data. To exercise any of these rights, contact us using the details below. We will verify your request and respond as required by law, and you may appeal our decision by replying to our response.

Children’s privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. The “last updated” date above shows when it was last revised. Your continued use of our website after a change means you accept the updated policy.

Contact us

Hail Repair Pro Midland
1011 South Garfield St, Midland, TX 79701
Phone: (432) 888-1441
Email: hrpmidland@gmail.com

This policy is provided for general information and is not legal advice. You may wish to have it reviewed by an attorney for your specific situation.